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AI Statement for Actimo

Modified: October 5th 2026

Kahoot! Denmark ApS (“Actimo”) is now utilizing artificial intelligence (AI) in its service and this document describes how we safely use AI to support our educators and learners.

  1. AI-supported features and their availability
  2. Key principles for usage of AI in Actimo!
  3. Important considerations for users
  4. Data processing and technical information
  5. Contact support

AI-supported features and their availability in Actimo

Actimo offers the following AI-assisted features. All AI features are optional, and an organization can decide to limit access to the AI features for all admins, editors and users.

AI Text Enhancer

The AI Text Enhancer allows admins and editors to reduce the time spent on creating messages to the learners, and to easily adjust and improve the format of the message. With the AI Text Enhancer, admins and editors can

  • adjust the length of the message
  • set the message’s tone of voice
  • translate the message to different languages

To provide the AI Text Enhancer, Actimo sends your textual content temporarily to AWS Bedrock service to be able to suggest changes in the tone of voice, summarize or extend, or translate the text.

AI Chat Agent

Maia is an in-app conversational assistant that helps your end users find information and get answers to their questions directly within the Actimo app. End users can type questions in natural language and receive helpful, conversational responses.

To provide Maia, Actimo sends the relevant conversational input temporarily to AWS Bedrock for processing.

Create Message with AI

This feature helps admins and editors generate complete draft messages. You can create a message by describing it in a text prompt (for example, “a weekly company update about Q2 results”), or by uploading a source document (such as a PDF) for the AI to summarize and structure. The AI generates a structured draft — including text, headings, and suggested layout — that you can review, edit, and refine before publishing.

To provide this feature, Actimo sends your prompt and/or uploaded source content temporarily to AWS Bedrock for processing.

Key principles for usage of AI in Actimo

Actimo uses public AI-models from third party vendors and does not build its own models. No data from the Actimo platform is used to train or refine any models. This is a contractual requirement across all of Actimo’s AI vendor relationships.

Actimo integrates with its AI providers through our backend to avoid unknown information from the browser or client being sent to the providers.

Personal data

Data inserted into an AI feature is sent to the relevant provider for processing and to generate AI output. The information Actimo sends to the providers’ APIs is what we call the prompt. For the AI Text Enhancer and Create Message with AI, Actimo does not knowingly provide any user information, personal data or previous prompts to these providers.

For the AI Chat Agent, Actimo sends the user’s question, earlier messages in the same conversation, and relevant content the user already has access to. This can include the user’s name and profile fields when a message they can see is personalised with them, and, for managers, their team members’ names and training progress. Actimo never adds a user’s email address, phone number or employee ID from their profile. Users are advised not to enter personal data themselves in any AI feature.

The AI providers Actimo uses, by feature, are:

Feature AI provider / hosting
AI Text Enhancer AWS Bedrock
AI Chat Agent (Maia) AWS Bedrock
Create Message with AI AWS Bedrock

AWS Bedrock

Actimo’s LLM provider for the AI Chat Agent (Maia), AI Text Enhancer, bulk translation and the Create Message with AI features is AWS Bedrock and based in Europe. Actimo integrates with AWS through our backend to avoid unknown information from the browser or client being sent to AWS.

The processing of information sent by Actimo to AWS is performed according to AWS’s service terms, which may be found here: AWS Service Terms

AWS describes how it processes, uses and stores data submitted to Amazon Bedrock here: Data protection – Amazon Bedrock

Google Cloud (Create Message with AI and Audio playback)

Actimo uses Google Cloud for two purposes: Google Vertex AI generates the optional header image in Create Message with AI, and Google Cloud Text-to-Speech produces the audio for Text-to-speech. Both run in Google’s European region, and Actimo integrates with Google through our backend to avoid unknown information from the browser or client being sent to Google.

The processing of information sent by Actimo to Google is performed according to Google Cloud’s service terms: https://cloud.google.com/terms and the Cloud Data Processing Addendum: https://cloud.google.com/terms/data-processing-addendum

Google describes how it processes data submitted to Vertex AI generative models here: https://cloud.google.com/vertex-ai/generative-ai/docs/data-governance, and to Text-to-Speech here: https://cloud.google.com/text-to-speech/docs/data-logging

Content sent to Google Cloud is not used to train Google’s models.

Beta features

To the extent we make beta versions of functions and features available to users of the Actimo platform, such beta features can change or evolve at any time. You may experience bugs or performance issues while using such features. Actimo reserves the right to cap or disable beta feature usage at any time, including due to high demand.

EU AI Act

Actimo has assessed its AI features against the classification framework set out in the EU AI Act (Regulation (EU) 2024/1689). Based on this assessment, Actimo does not operate any high-risk AI systems. The intended purpose of Actimo’s AI features is to assist admins and editors in content creation, message drafting, and translation for workplace communications, and to help end users find information and get answers within the platform and to listen to content that has already been published to them. They are productivity tools and are not intended for any of the high-risk use cases identified in Annex III of the EU AI Act. All AI-generated content in Actimo is subject to human review: admins and editors review, edit, and approve messages before they are published to end users.

Actimo will continue to monitor regulatory developments and will review its assessment as its products and the regulatory framework evolve.

Important considerations for users

 

While AI text-generation services can save you a lot of time, they sometimes provide inaccurate or untrue content (output). Please carefully review any AI-generated content for accuracy before using it.

Please note that you, as the author of an Actimo message utilizing AI-assisted creation, remain responsible for the accuracy and suitability of the content contained therein, as well as its compliance with Actimo’s terms and policies located at https://www.actimo.com/

You should not:

  • include any personal data in your use of the AI features, such as within the text input field, AI-assisted generator prompt, or chat messages to the AI Chat Agent.
  • include or upload any offensive or infringing material, confidential information or other content that violates our terms and conditions.

Data processing and technical information 

Your prompts (inputs) and completions (outputs):

  • are NOT available to other customers or Actimo’s AI providers
  • are NOT used to improve any AI models.

Key technical information related to the features:

AI Text Enhancer

The model currently used is “GPT 4 turbo”, but we may choose to use other GPT models, for example subsequent versions. The prompt permits a user to send the content in a text block for better enhancement and translations. The information processed by Microsoft is the text entered by the user.

AI Chat Agent (Maia)

The model(s) currently used are provided through AWS Bedrock Haiku 4.5. The information processed is the conversational input the user enters in the chat, together with relevant context required to answer the question. We may choose to use other models, for example subsequent versions.

Create Message with AI

The model(s) currently used are provided through AWS Bedrock Haiku 4.5. The information processed is the user’s text prompt and/or the content of any uploaded source document, used to generate a draft message. We may choose to use other models, for example subsequent versions.

Text-to-Speech

The model currently used is Google’s “Gemini 2.5 Flash TTS”, provided through the Google Cloud Text-to-Speech service in Europe. The information processed is the text content of the message page the end user chooses to listen to, in the language they are viewing it in. No personal data about the listener is sent; the voice and reading speed the end user selects only determine how the audio sounds. We may choose to use other models, for example subsequent versions.

Contact support

 Should you have any further questions regarding these features, please contact our support team here

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