Privacy Policy

Updated Sept 2021

This page informs you of our policies regarding the collection, use and disclosure of your Personal Information when you use our Service.

Actimo ApS (“us”, “we”, or “our”) operates the http://www.actimo.com website and our applications listed on our website (the “Service”). We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://www.actimo.com

Personal Information we collect

Information you provide us

“Personal Information” means any information that identifies or can be used to identify an individual directly or indirectly. While using our Service, you may provide us with or we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal Information may include, but is not limited to, your email address, name, phone number, or other information.

Information we collect automatically

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Use of Personal Information

We may use your Personal Information to

  • communicate with you about your account and provide you with costumer support in order to perform our contractual obligations in relation to your use of the Service. Where we have not entered into a contract with you, we may use your Personal Information to contact you in reliance on our legitimate interest in administering and supporting our Service.
  • contact you with newsletters, marketing or promotional materials in accordance with your marketing preferences and this Privacy Policy. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. We will not send you unsolicited or third party marketing.
  • use third party services such as Google Analytics and Amplitude to collect, monitor and analyze Log Data in order to perform data analytics in reliance on our legitimate business interests in improving and enhancing our products and Services for our users. Such services allows us to improve the user experience, content and operation of the Service and facilitate research and analysis of the Service in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

Your Data Protection Rights

Your Personal data will be processed transparently. You are entitled to make a request to access, update, port, correct, delete or restrict the processing of your Personal Information. Facilitating such request is as simple as exporting the relevant data with a self-service solution.

Categories of recipients of Personal Information

We do not claim any ownership over customer data and will never transfer, sell, or license out access to said data to any third parties, except to our sub-processors to provide our services, as instructed by our customer or as legally required by the competent authorities.

Retention of Personal Information


We do not retain Personal Information longer than necessary for achieving the purpose for which it was collected. We may retain Personal Information where we have an ongoing legitimate business or legal obligation to do so.

We provide a secure and reliable application that ensures automated anonymization and deletion of data for inactive data subjects, as well as opt-out functionality with subsequent deletion for data subjects. When a contact has been deleted or inactivated for a certain amount of time, this contact is anonymized, meaning that all their data is overwritten and no longer personally identifiable.

Security

The security of your Personal Information is important to us, and we strive to protect it. No method of transmission over the Internet, or method of electronic storage is completely secure, and we have therefore adopted proper technical and organizational measures designed to protect your Personal Information. This includes a strict access control regimen where data is encrypted both at rest and in transit.

International transfers

Your information, including Personal Information, may be transferred, processed and stored outside of your country of residence, where the data protection laws may differ from those in your jurisdiction.

For all international transfers, both within our company group or to our sub-processors, we ensure that the recipient of your Personal Information offers an adequate level of protection by relying on a transfer mechanism in accordance with the applicable data protection legislation, by entering into the appropriate agreements, and by implementing the necessary supplementary measures. All international transfers are made on the basis of the EU Commission approved standard contractual clauses.

Cookies

Cookies are files with a small amount of data, which may include an anonymous, unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the applicable law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Business Transaction

If Actimo ApS is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy in order to keep it up to date and accurate. We will notify you of any such changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

If you have any inquirers, complaints or questions concerning how we process your information, please contact us at: https://www.actimo.com/contact/

You may also lodge a complaint with the relevant supervisory authority if you believe our processing of your personal information infringes the applicable law. Contact details for all EU data protection authorities can be found at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

Questions

If you have any questions about this Privacy Policy,
don't hesitate to get in touch

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