Customer Story

From broken lines to communication with 100% of employees

Find out how Actimo has propelled 3 into the future by breaking down communication silos between retail employees and headquarters.

100%

Employee
Reach

25%

Better Employee Sales
Performance

50%

Less Internal
Support

40%

Reduction of Employee
Turnover

Solutions

Effective employee communication from day 1

3 has successfully leveraged Actimo to bridge the communication gap and provide a world-class employee experience from day 1. Through frictionless onboarding and timely mobile messages, 3’s employees communicate and collaborate in ways that simply weren’t possible before. Actimo has become the checkpoint for communicating the strategy timely and effectively.

Actionable insights for boosted sales performance

As an organization communicating fast and growing even faster, 3 needed a data-driven approach to measuring the sales performance of their staff. They knew that they could not rely on ‘gut feeling’ to scale successfully and help their employees reach their full potential.

With Actimo, 3 taps into real-time insights and measurable benchmarks to track employee responses and overall sales performance. As a result, they are now able to reduce the overall staff churn rate by helping their people achieve better results, every step of the way.

Closing the customer feedback loop

By replacing the top-down approach with dynamic communication based on real feedback and continuous engagement, 3 improves the customer experience at a better and faster pace. Employees are always in the know about product releases and feel empowered to go above-and-beyond in serving their customers. This ensures that every customer gets best-in-class service.

Results

100%

Employee
Reach

25%

Better Employee Sales
Performance

50%

Less Internal
Support

40%

Reduction of Employee
Turnover

The Actimo Tour

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